Refill

Use EIOTCLUB quick refill service to replenish your account with a plan or add data.

You can also check your balance, see when your plan is set to expire, and more by logging in online to your EIOTCLUB account

*ENTER YOUR OWN ICCID NUMBER ON BELOW FORM TO GET A QUICK REFILL*

Quick Prepaid Refill
Use EIOTCLUB quick refill service to replenish your account with a plan or add data.
Steps to Check on recharge platform
Step 1:

Enter you correct ICCID in our rehcarge platform.

Step 2:

Check the status of your card/package expiry time/traffic usage.

Step 3:

Refresh your card/bing email/customer service/change.

Step 4:

No auto recharge monthly, choose the data plan as you needed.
FAQ
Refill
Automatic Renewal
Shared plan
Refill
Why is the service not working after refill?Why is the service not working after refill?

After renewal, the SIM card will resume service in several minutes, if not, please restart the device.

To avoid the service interruptions, suggestion you REFILL your data plan before your current plan expires.

I recharged the wrong ICCID number. How can I fix it?I recharged the wrong ICCID number. How can I fix it?

If you entered the wrong ICCID number, the payment won't process successfully. However, if the payment did go through, please contact our support team immediately for assistance. We're here to help resolve any issues quickly.

The payment is rejected, but the card is no problem, how do I recharge?The payment is rejected, but the card is no problem, how do I recharge?

We accept below payment methods

• American Express
• Discover & Diners
• Mastercard
• Visa
• link
• Apple pay
• Google pay
• Bancontact
• EPS
• IDEAL
• Przelewy24
• Cartes Bancaires
• Paypal

Try a different payment method from the list of accepted payment methods,If you're still having issues,contact us.

What happens if I recharge my SIM card plan twice?What happens if I recharge my SIM card plan twice?

Don't worry! If you accidentally recharge twice, the second data plan becomes a backup. It will automatically activate once your current plan expires, ensuring uninterrupted service. No need for a recharge next time—your backup plan is ready to kick in!

For more assistance, reach out to our support team.

Automatic Renewal
Steps for enabling Automatic RenewalSteps for enabling Automatic Renewal

Step 1: click https://sim.eiotclub.com/eshop/

Step 2: Enter SIM card ICCID number

Step 3: Choose the plan you want

Step 4: check the “Automatic renewal”

Steps for cancelling Automatic RenewalSteps for cancelling Automatic Renewal

Step 1: Visit: https://sim.eiotclub.com/eshop

Step 2: Enter SIM card ICCID number

Step 3: tap "orders" on the bottom

Step 4: toggle off the "Renewal"

Shared plan
What is shared plan?  What is shared plan?  

Shared plan is a function that allows multiple sim cards to use one plan at the same time. Currently we have only released this feature in the EIOTCLUB APP

Shared plan has different data quantity and expire date, and different card lines. Card lines means the maximum number of sim cards that can be bound to this shared plan. (For example, if a shared plan has 3 card lines, This means that up to 3 cards can be bound to this plan

Can I use different kind of sim card on one shared plan?Can I use different kind of sim card on one shared plan?

Only sim cards of the same type can be added to one shared plan. For example, USA double network and USA triple-play network cannot be added to one shared plan.

If my sim card has a normal plan in it, what would happen to that plan?If my sim card has a normal plan in it, what would happen to that plan?

If the sim card has an normal plan that is activated and currently used, that normal plan will be canceled and the sim card will immediately start using the shared plan. If there is a normal plan in the card that has not yet been activated, that plan will be retained in the card and the card will start using the shared plan firstly.

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